Shipping & Delivery
Majota Shipping & Delivery
At Majota Store we work directly with producers of the products we offer, which is why we can offer you really competitive rates (up to -45%!).
Do you ship worldwide?
Yes. We provide free shipping to over 120 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location.
We apologize you in advance and thank you very much for understanding if due to the whole situation about the Corona virus (COVID-19), the delivery of your shipment will take a little longer than the time normally provided.
As we said above, your item may take 2-4 weeks to arrive, so please do not panic if it does not show up after this time, the package is on its way and arrives, no worries.
Just to let you know, we strive to ensure that the delivery time is between 9 and 19 days as soon as possible.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Important: We work with several different producers, so if you have ordered several products, it is possible that you receive several packages a few days apart.