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When your order is shipped, you should have received a Shipping Confirmation email from info@majotastore.com with your tracking number on it. Didn't get or can't find email message within 5 days? Send us a quick note at info@majotastore.com, and we'll resend it! So, to get information about where your shipment is currently located, you just need to enter the tracking number you received in the field named "Tracking number", than press TRACK and wait a few seconds. And that's it. Please, if after entering your tracking number, you get this info: "Not Found, The package is not found at this moment. It may take several days for the shipment to become trackable. Please check back later. Also make sure you've provided a correct tracking number.", just to know that everything is ok, please be patient and wait day or two, than try again, and you will get info you are looking for. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. Thank you very much for understanding. Your satisfaction is our number one priority, so we apologize you in advance if due to the whole situation about the Corona virus (COVID-19), the delivery of your shipment will take a little longer than the time normally provided. Thank you very much for understanding. Just to let you know, we strive to ensure that the delivery time is between 9 and 19 days as soon as possible. Majota Store
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